This website (“Rhapsody Music Voice”) provides singing lessons, vocal coaching, and music education services. Rhapsody Music Voice is committed to protecting users’ personal data and processing it in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).

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1 – DATA CONTROLLER

The data controller is:

Rhapsody Music Voice
Owner: Simone Di Giulio
Email: rhapsodymusicschool@gmail.com

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2 – PERSONAL DATA WE COLLECT

When you browse the website or use our services, we may collect the following categories of personal data:

· Name and email address provided through contact forms or lesson inquiries
· Information relating to registrations, lessons, and bookings
· Content of communications relating to lessons, courses, and services
· Technical information relating to your device and browsing activity, including IP address, browser, and device type
· Information relating to your use of the website
· Information relating to your cookie preferences
· Cookies and similar technologies used by the website

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3 – PURPOSES OF DATA PROCESSING

Personal data may be processed for the following purposes:

· Managing inquiries and communications with users and students
· Organizing and managing lessons, courses, and bookings
· Providing the services requested by the user
· Managing communications relating to the services provided
· Ensuring the proper operation, security, and maintenance of the website
· Improving website performance and user experience
· Conducting statistical and website usage analysis
· Managing communications and marketing activities in accordance with users’ preferences

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4 – LEGAL BASIS FOR PROCESSING

Personal data is processed on the basis of the legal grounds provided under applicable law, including:

· The user’s consent, where required
· The necessity to take pre-contractual steps or perform a contract or service requested by the user
· Compliance with legal obligations
· The legitimate interests of the data controller, where applicable and provided that such interests do not override the user’s rights and freedoms

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5 – COOKIES

This website uses cookies and similar technologies that are necessary for the proper operation of the website and to improve the browsing experience.

Non-essential cookies are used in accordance with the preferences expressed by the user through the consent management system available on the website.

Users may modify or withdraw their cookie preferences at any time through the consent management tool available on the website.

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6 – THIRD-PARTY SERVICES

The website and its services may use third-party services and technologies, including:

· Wix platform services
· Google Analytics
· Embedded media from YouTube, Instagram, and Spotify
· Payment and booking tools
· Other technology providers necessary to operate and manage the website and services

These third parties may process personal data as service providers or, where applicable under the relevant law, as independent data controllers.

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7 – DATA SHARING AND DISCLOSURE

Personal data is not sold.

Personal data may be disclosed only to parties who need it to operate, manage, maintain, or secure the website and services, or when disclosure is required by law.

Personal data is processed in accordance with the principles of lawfulness, fairness, transparency, data minimization, and security required under applicable data protection laws.

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8 – DATA RETENTION

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected and, where applicable, for the period required by law.

Once the applicable retention period has expired, personal data is deleted or anonymized in accordance with applicable legal requirements.

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9 – INTERNATIONAL DATA TRANSFERS

Some technology and service providers used by the website may process or transfer personal data outside the European Economic Area.

Where this occurs, such transfers are carried out in accordance with the conditions and safeguards required under applicable European data protection law.

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10 – USER RIGHTS

Where provided by applicable law, users have the right to:

· Access their personal data
· Request correction of inaccurate or incomplete data
· Request deletion of their personal data
· Request restriction of processing
· Object to the processing of their personal data
· Request data portability, where applicable
· Withdraw previously given consent without affecting the lawfulness of processing carried out before withdrawal
· Lodge a complaint with the competent data protection authority

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11 – DATA SECURITY

Rhapsody Music Voice takes reasonable and appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

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12 – CONTACT

For any questions regarding the processing of personal data or to exercise your rights, please contact:

Rhapsody Music Voice
Owner: Simone Di Giulio
Email: rhapsodymusicschool@gmail.com